Our Privacy Policy

Privacy Notice and Cookie Policy

 

  • Privacy Notice

o  How we use your information

o  How Long We Store Your Information

o  Newsletter Sign Ups

o  Links To Other Websites

o  Third Parties

o  Marketing

o  Access to Your Personal Information

o  Changes To This Privacy Policy

  • Cookie Policy

o  What Are Cookies?

o  What Cookies Do We Use?

  • Cookie Deletion

 

Privacy Notice

 At HelyHairStudio, we want nothing more than your trust and confidence when using our website to have a look at us or to book online.  For this end we will never pass on your personal information to any third party for marketing purposes and no one but Helyhairstudio employees will ever be privy to communication between you and us.

The aim of this Privacy Policy is to explain in more detail how we use your data and how we work to keep it secure.

How we use your information

When you visit the HelyHairStudio salon or book online we will ask for personal details Like

  • Name
  • phone number
  • email

This information is used only to inform you of any special offers, something that may be of interest to you, Information on your stylist’s holiday time and any special events we my have.

You may wish to opt out at any time

Your booking online password is secure on the site and although we can manually change it for you we cannot view the password.

Any  information given is for internal use only. No information will be passed to a third-party unless you request this in writing or it is requested through legal channels.

 

If at any point we do need to gather personal information we will always be clear about what we are collecting and why.

 

How Long We Store Your Information

We will store personal information for as long as required to complete an order and to provide you with an order history when logging into your account. We will also keep it for as long as required for accountancy and legal purposes.

You can request the closure of your account at any time by emailing helyhairstudio@icloud.com

Newsletter Sign Ups

We use a third-party provider, Mailchimp for our newsletter. This allows us to gather data around newsletter opens, forwards, links clicked to help use develop out newsletters for a more relevant experience. The idea being that we can more easily send you information you will be interested in. You can opt-out of the newsletter at any time by clicking the unsubscribe link at the bottom of the newsletter or by emailing helyhairstudio@icloud.com

Mailchimp are GDPR compliant and a link to their Privacy Policy can be found at :

https://kb.mailchimp.com/accounts/management/about-mailchimp-the-eu-swiss-privacy-shield-and-the-gdpr

Links To Other Websites

This Privacy Policy covers www.helyhairstudio.co.uk only and for any links out from our site you will need to refer to the linked to sites Privacy Policy for details of how they may use your data, security and any cookies they use.

Third Parties

We do not share your information with any third-parties unless explicitly requested by you in writing.

 Marketing

We may occasionally wish to send you information about our products and services that could be of interest to you if you have previously opted in to this, you can opt out at any time and you have a right to stop us contacting you for marketing purposes.

Please note that if you choose to opt out of marketing correspondence this does not apply to data supplied for the purpose of account management.

 Access To Your Personal Information

It is important that the information we hold on you is correct throughout your engagement with HelyHairStudio so please contact us with any changes to contact information or log into your account and change it there.

You have a right to view information we hold on you, if you wish to view, delete or amend the data HelyhairStudio holds on you please contact Gary Hely at helyhairstudio@icloud.com Please note we may make a small charge for supplying this information.

 

Changes To This Privacy Policy

From time to time we may need to review this Privacy Policy and we recommend you check back from time to time for any amendments. This current policy is effective from 17thMay 2018.

Cookie Policy

Who doesn’t love a good cookie? Ok, so a lot of people are worried about them and what information they store about you but at Helyhairstudio we only use cookies that will either enhance your experience (such as Google Analytics) or will perform the cart to function correctly (necessary cookies).

What Are Cookies?

A cookie is a small text file that sits on your computer or mobile device. When you visit a website for the first time a cookie may be downloaded so that on subsequent visits the website can access that cookie again and send information back to the site.

For more information please see:

http://www.bbc.co.uk/webwise/guides/about-cookies